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Wednesday, September 30th, 2009

Time Event
Apple Customer Service
I recently had a problem with my Macbook - it just wasn't powering-on.

On Sunday I took it into the Apple store, where I'd bought it less than a year ago. Now, I'd expect in any store with decent customer service (for example, the nearby John Lewis, which also sells Macs), somebody to say "Oh, right, I see, it just isn't powering on. I see it's in warranty. We'll get that fixed for you."
There follows a long whinge about Apple's Customer Service policiesCollapse )

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